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How is the manager's job changing?

发布时间：2025-10-30 15:22:22

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答案：Some major changes inmanager's job include:1. Increasing importance of customers to the manager’s job. In a service oriented economy, the need to deliver high quality customer service is the basis for competitiveness. As a result, many managers are re-discovering the importance of a customer-responsive organization where employees are friendly, courteous, accessible, and responsive to customer needs.2. Increasing importance of Innovation to the Manager’s Job.“Nothing is more risky than not innovating.” A problem for organizations is working to get all employees involved in the innovation process. 3. Increasing importance of Sustainability to the Manager’s Job. Sustainability means a company’s ability to achieve its business goals and increase long-term shareholder value by integrating economic, environmental, and social opportunities into its business strategies. This view widens the concept of social responsibility and global societal challenges.